Client: Port Newark Container Terminal (PNCT) – New Jersey, USA

Challenge: Limited real-time visibility of truck drivers during critical terminal operations

Solution: Virtual Facility

Port Newark Container Terminal (PNCT), one of the busiest container terminals on the U.S. East Coast, identified a key operational challenge: the operations team lacked real-time visibility of truck drivers while they were moving through the terminal during critical operational activities. Although drivers followed established routes, supervisors had limited situational awareness, making it more difficult to coordinate operations, improve traffic flow and respond quickly to unexpected situations.

Understanding the complexity of the terminal's day-to-day operations was essential before proposing a solution. The Stowlog team visited PNCT and worked directly with operational staff, observing workflows first-hand and discussing the challenges faced by the teams responsible for coordinating vehicle movements. This collaborative approach allowed Stowlog to tailor the solution to the terminal's operational reality rather than applying a generic technology.

To address the challenge, PNCT implemented Stowlog's Virtual Facility. The solution provides an interactive digital representation of the terminal, allowing operations teams to visualize the facility in an intuitive way while monitoring truck movements in real time. By combining live positioning with a virtual environment, supervisors gain greater situational awareness and can better understand how vehicles interact with operational areas, helping them anticipate potential conflicts and optimize traffic management.

Benefits Delivered

Real-time visibility of truck driver movements across the terminal.
Improved situational awareness during critical operational activities.
Faster identification of potential operational conflicts or traffic bottlenecks.
Better coordination between operations, security and HSSE teams.
Enhanced decision-making through a live digital representation of the terminal.
More efficient traffic flow and vehicle routing.
Reduced operational risks by providing greater visibility of vehicle activity.
A solution designed around the terminal's real operational needs through close collaboration with on-site teams.

By implementing the Virtual Facility, Port Newark Container Terminal has strengthened operational visibility and coordination, demonstrating how digital twin technologies can improve both efficiency and safety in modern container terminal operations.