APM Terminals Mobile

Client: APM Terminals Mobile (Alabama, USA)

Challenge: Manual and on-site safety inductions, manual TWIC access payment process, and limited understanding of the terminal layout

Solution: Safety Induction module, Payment Module (PayCargo integration) and Virtual Facility

APM Terminals Mobile sought to modernize the way external truck drivers accessed the terminal. Safety inductions were conducted in person, requiring drivers to spend additional time at the facility before being allowed to enter. At the same time, the TWIC access fee was managed through a manual payment process, creating unnecessary administrative work and slowing down gate operations.

Another challenge was helping first-time visitors navigate the terminal safely. Traditional static maps often failed to provide drivers with a clear understanding of the facility, increasing the likelihood of confusion, wrong turns and unnecessary interactions with operational areas.

To overcome these challenges, APM Terminals Mobile implemented a combination of Stowlog modules. The Safety Induction module enables drivers to complete their mandatory training remotely before arriving at the terminal. Through an integration with PayCargo, the Payment Module digitalizes the entire payment process, allowing access fees to be settled online as part of the onboarding journey. Finally, the Virtual Facility provides an immersive digital representation of the terminal, allowing drivers to familiarize themselves with traffic routes, operational areas and key locations before their first visit.

To ensure a successful deployment, the Stowlog team traveled to Mobile to conduct the onboarding process on-site, working closely with terminal staff and supporting truck drivers during the rollout. As part of the launch, Stowlog also organized a dedicated event with the local trucking community, helping drivers understand the new digital workflows while reinforcing the importance of safety and operational best practices.

Benefits Delivered

• Digital safety inductions completed before arrival, reducing congestion at the terminal.
• Fully integrated online payment process through PayCargo, eliminating manual administration.
• Better driver orientation thanks to the Virtual Facility, reducing navigation errors inside the terminal.
• Faster onboarding experience for both first-time and recurring visitors.
• Reduced administrative workload for HSSE and gate personnel.
• Improved compliance through standardized digital workflows.
• Stronger engagement with the trucking community, encouraging adoption of safer operating practices.
• Enhanced operational efficiency by integrating onboarding, payments and facility familiarization into a single digital journey.

By combining digital onboarding, online payments and an immersive virtual representation of the terminal, APM Terminals Mobile has created a modern access experience that improves safety, simplifies operations and enhances the experience of every truck driver entering the facility.