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West Africa Container Terminal

Digitalizing HSSE and Contractor Management for Enhanced Port Operations

West Africa Container Terminal

Client: West Africa Container Terminal (Nigeria)

Challenge: Paper-based visitor management, in-person safety inductions, and manual permit-to-work and contractor processes handled through spreadsheets and physical documents

Solution: Visits Management module, Safety Induction module, and Control of Contractors module.

West Africa Container Terminal (WACT), one of the most important container gateways in the region, managed all its HSSE-related activities manually. Visitor registrations and safety inductions — for both external personnel and internal employees — were conducted on paper and in person, creating delays, administrative burden, and inconsistent documentation.

The challenge was even greater regarding contractor management and permits-to-work. All permits, approvals, documentation, and contractor compliance checks were carried out using spreadsheets and physical forms, which made it difficult to maintain traceability, track expiration dates, ensure proper validations, and keep accurate records across multiple projects and work zones within the terminal.

To modernize and standardize these workflows, WACT implemented three core Stowlog modules:

  • The Visits Management module, digitalizing the entire visitor process with online pre-registration, automated approvals, and real-time tracking of all movements in and out of the terminal.
  • The Safety Induction module, enabling tailored digital inductions based on user type and operational area, completed remotely before arrival.
  • The Control of Contractors module, providing a full digital system for managing company documentation, issuing permits to work, tracking permit status, validating contractor compliance, and maintaining complete audit trails.

With these modules, WACT replaced multiple fragmented, paper-based processes with a single integrated platform designed specifically for safety, compliance, and operational efficiency.

Benefits Delivered

  • Elimination of manual paperwork, significantly reducing administrative workload across HSSE and operations.
  • Consistent, digital safety inductions that ensure all user profiles receive the correct training before entering the terminal.
  • Centralized management of contractors, improving oversight and reducing compliance risks.
  • Full digital permit-to-work process, enabling proper tracking, validation, and historical traceability.
  • Real-time visibility of all visitors and contractors, improving situational awareness and emergency responsiveness.
  • Higher compliance and audit readiness, with all records securely stored and easily accessible.
  • Streamlined workflows across HSSE, security, operations, and contractor management teams.

West Africa Container Terminal now benefits from a unified digital HSSE ecosystem that supports safer, more transparent, and more efficient operations — setting a new benchmark for port-logistic digitalization in the region.