APM Terminals Pipavav

Client: APM Terminals Pipavav (Gujarat, India)

Challenge: Paper-based visitor management and safety inductions for both external personnel and internal employees — with added complexity due to the terminal’s multiple operational areas.

Solution: Visits Management module and Safety Induction module.

APM Terminals Pipavav operates as a multi-operational facility, handling container operations, bulk cargo, liquid cargo, and rail-linked logistics activities. This complexity created a unique challenge: the terminal was managing all visitor registrations and safety inductions on paper, not only for external truck drivers and contractors but also for internal employees. Each operational area had its own requirements and workflows, making the process slow, inconsistent, and difficult to centralize.

With high daily traffic and multiple zones requiring different safety protocols, relying on manual systems made it nearly impossible to maintain accurate records, track compliance, or ensure that every visitor and employee had the correct safety induction for their operational area.

To overcome these issues, APMT Pipavav implemented two core Stowlog modules: the Visits Management module and the Safety Induction module. The terminal can now manage all visit requests digitally, automate approvals, and maintain full traceability of who is on-site. Safety inductions are completed online, with lessons and exams tailored to the specific operational area each user will work in or visit. This ensures that every individual — whether a driver, contractor, or internal employee — receives the exact safety information relevant to their tasks.

With these modules in place, APMT Pipavav has transformed a complex, paper-heavy workflow into a digital, structured, and highly efficient system.

###Benefits Delivered

• Complete elimination of paper-based processes, reducing administrative workload across all operational areas.
• Tailored digital safety inductions, ensuring each user receives information relevant to the specific terminal zone they will access.
• Centralized and real-time traceability of visitors and employees, improving oversight across a complex facility.
• Faster and more reliable onboarding, reducing waiting times and streamlining access control.
• Enhanced compliance, with all induction records and visit logs securely stored and easily auditable.
• Improved coordination among HSSE, security, and operational teams working across diverse cargo operations.
• Higher safety standards, thanks to consistent digital processes and better-informed personnel.

APMT Pipavav now benefits from a modern, unified, and scalable digital system that supports the complexity of its multi-operational environment — ensuring greater efficiency, compliance, and safety for everyone entering the terminal.